Refund Policy

FindMyReferral is an independent peer-to-peer referrer marketplace. Hunters pay for referral support, profile review, application alignment, and proof-based request completion delivered by verified employees.

We do not sell employment placement, interviews, job offers, selection, or hiring outcomes. Refunds are reviewed based on whether the agreed referral support was delivered, not based on the employer's hiring decision.

Your service booking is tracked through our platform. The Referrer's fee is processed only after the Referrer reviews your application materials and provides valid referral proof, submission proof, or equivalent completion confirmation inside your secure workspace.

If a Referrer does not provide the agreed referral support within the stated service window, currently 72 hours unless otherwise shown at checkout, you may request a refund review.

A full or partial refund may be approved when:

• The Referrer accepted the booking but did not respond or begin the request within a reasonable time.

• The Referrer did not provide the promised referral support or valid proof.

• The uploaded proof is fake, misleading, unrelated to the requested role, or cannot be verified by our admin team.

• A duplicate payment, failed payment mismatch, or technical payment error occurred.

• Admin approves a dispute in your favor after reviewing payment records, chat history, uploaded files, proof, and request timeline.

Refunds are generally not available when:

• The Referrer submitted a referral or completed the agreed support with valid, acceptable proof.

• You did not receive an interview, recruiter response, job offer, or hiring outcome from the employer.

• The employer rejected your application or chose not to proceed.

• You changed your mind after the Referrer began work or after valid proof was delivered.

• You provided incorrect, incomplete, or changed job details after the Referrer started the service.

• You raised a dispute in bad faith or violated our user conduct policies.

Open the related request in your dashboard and raise a dispute with a clear description of the issue. You may also email support@findmyreferral.com with your account email, request ID, payment date, and supporting details.

Admin will review the available evidence and decide whether to issue a full refund, partial refund, service correction, or denial. We may request additional information before making a decision.

Approved refunds are processed back to the original payment method where technically possible. Bank and payment-provider timelines may vary, but refunds typically take 5 to 10 business days after approval.

Duplicate payments or technical payment corrections may be resolved faster after verification with payment-provider records.

Refunds and disputes: support@findmyreferral.com

General support: support@findmyreferral.com

Legal inquiries: support@findmyreferral.com